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  • Fort Worth StarTelegram

    Passengers at DFW Airport facing cancellations, delays caused by Microsoft tech outage

    By Harriet Ramos,

    4 hours ago

    A worldwide Microsoft outage is causing delays and cancellations for travelers Friday morning at Dallas-Fort Worth International Airport and Dallas Love Field, and drivers license offices are closed across the state.

    According to the flight tracker website FlightAware, close to 90 flights had been canceled as of 8 a.m. and nearly 140 delayed at DFW Airport.

    By 11:30 a.m., nearly 120 cancellations had been reported and 400 flights delayed at DFW Airport.

    DFW Airport officials said on X shortly after 7 a.m. that they expect “significant delays and cancellations throughout the day.”

    “We ask customers to verify your flight status with your airline prior to heading to the airport,” the post said. “Longer lines are possible so allow extra time.”

    Flights going out of Dallas Love Field have also been impacted. Airport officials recommend passengers check their flight status before heading to the airport.

    Multiple airlines have been affected by the tech outages. American Airlines posted on X that they were able to safely re-establish their operations as of 5 a.m. ET.

    The Texas Department of Public Safety announced on X that drivers license offices across the state are closed “due to a technical issue,” and there’s no estimate on when they will reopen.

    A spokesperson for Cook Children’s Healthcare System said the hospital system’s patient care won’t be affected by the tech issues.

    “We have emergency IT response teams on-site across the system and we are doing everything possible to ensure there is no interruption to patient care nor delays or inconveniences to families,” the spokesperson said in a statement Friday morning.

    Texas Health Resources told the Star-Telegram that they haven’t been impacted.

    A spokesperson for the Fort Worth Police Department said they aren’t aware of 911 calls being affected by the outage.

    A MedStar spokesperson said the system that allows the ambulance service to access dispatch and electrocardiogram monitor information was affected, but they are still able to use it because of an offline option.

    “Otherwise, all other systems were a go for us throughout this outage,” the MedStar spokesperson said.

    Local Social Security offices are closed Friday due to the IT outage, the administration announced on X. Some online services were also unavailable.

    The Texas Department of Motor Vehicles has also been impacted, and some services and systems aren’t available , the agency said on social media. They are working to restore service as soon as possible.

    The outage, which has affected Microsoft users worldwide, was caused by a defect in a content update for Windows offered by the Austin-based cybersecurity firm CrowdStrike .

    CrowdStrike CEO George Kurtz said on X that “the issue has been identified, isolated and a fix has been deployed.”

    Kurtz wrote that the incident was not a security breach or cyberattack. ““Our customers remain fully protected,” he said. “We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption.”


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