Robson Ranch residents claim home warranties aren't being honored

Two Robson Ranch couples are claiming the retirement community is not honoring their warranty policies on their new-build homes. Their issues range from landscaping and garage doors to cabinets and countertops that Robson Ranch has either rejected or not addressed.

Michael and Carol Shannon, who moved from Pennsylvania into their new home in Denton last year, claim Robson Ranch is refusing to rectify issues under warranty. Another couple, who asked to not be named, claim Robson Ranch has simply been ignoring their requests for repairs on issues also under warranty.