JACKSON, Miss. ( WJTV ) – Officials with JXN Water announced shutoffs have begun for multi-family apartment complexes with delinquent water bills.

One of those complexes was The Gardenside Apartments on Northside Drive in Jackson, according to Hinds County Supervisor Tony Smith, District 2. Smith said the water to the complex was shutoff on Tuesday, July 9.

According to JXN Water, The Gardenside Apartments is delinquent by more than $100,000. They said the property management company owns more than one property in Jackson, and all are delinquent on water accounts.

“JXN Water has made major strides in improving the consistency and reliability of water throughout the Jackson community. To maintain our progress in improving the system, everyone must pay their fair share. We are thankful to the residents and businesses who have consistently paid their water bills. To protect our paying customers’ contribution to the system, we must hold people accountable who have outstanding balances with JXN Water,” officials with JXN Water said in a statement to WJTV 12 News.

Officials said the property management companies are contacted multiple times by JXN Water, and a notice of disconnection is issued in advance. If no action is taken to resolve the balance, officials said the property enters the severance process.

JXN Water officials said residents in affected properties should contact their property management company to understand the steps being taken to restore service.

Property managers or owners can call 601-500-5200 for inquiries regarding outstanding balances or ways to pay.

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