Peach Pass Alerts Customers About Smishing Scams

Peach Pass is issuing a critical alert to all Peach Pass customers regarding text message scams targeting Express Lane commuters throughout Georgia and toll road users in surrounding states.

The scam attempts to deceive drivers into disclosing their personal and financial information through a fake website.

Customers receiving text messages claiming to be from “Georgia Tolls Services” or “Peach Pass Tolls Services” with instructions to click a link to settle an alleged outstanding toll balance or an unpaid toll invoice should be cautious. These messages are not from the State Road and Tollway Authority and aim to mislead recipients into providing sensitive information.

What Peach Pass Customers Need to Know

1. These are Fake Messages. The scam texts claim to be from Georgia Tolls or Peach Pass and directs recipients to click on a link to pay a supposed unpaid toll invoice or outstanding balance. These messages are designed to mimic official Peach Pass communications but are not from the State Road and Tollway Authority. The State Road & Tollway Authority/Peach Pass will never verify customers’ personal information or toll trips, nor ask for personal or account information by email or text message.

2. There are Action Steps Peach Pass Customers Can Take. If one receives a scam text message, do not click on any links or provide any information. Delete the message immediately. If one has already clicked on a link or provided information, contact one’s financial institution immediately and notify Peach Pass of any suspicious activity related to the account. Always verify any communications claiming to be from Peach Pass by contacting Peach Pass customer service directly at 1-855-PCH-PASS (724-7277).

3. Data Security is a Priority for Peach Pass. Safeguarding personal information and data is a top priority. The State Road & Tollway Authority utilizes methods such as advanced encryption, secure systems, restricted access and regular audits to protect customers.

The FBI has also issued a public service announcement concerning a surge in similar smishing scams across multiple states. The FBI’s Internet Crime Complaint Center has reported numerous complaints about these deceptive texts. The messages often include details about unpaid tolls that are not associated with actual toll records.

If Peach Pass customers receive a suspicious text message, file a complaint with the IC3 at http://www.ic3.gov .