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    Pricey AI Pins are being returned quicker than they are sold: ‘It just doesn’t work’

    By Alex Mitchell,

    12 hours ago

    https://img.particlenews.com/image.php?url=2kqmsS_0usuTSYs00

    Pin this bulky, expensive piece of wearable technology as a questionable product.

    More of Humane’s AI Pin were returned than purchased between May and August, The Verge reported . The pin retails between $700 and $800 — plus a $24 monthly subscription for $288 annually.

    In total, the company has reportedly seen $1 million in returns — and thousands of its units were canceled even before they were shipped, according to the report.

    And overall sales aren’t going as planned. The company shipped only 10,000 units — when it hoped to sell 10 times that, or around 100,000, according to the New York Times .

    Of those 10,000, 30% were reportedly returned.

    I asked AI to help with dinner and it took so much off my mental load

    The situation — $1 million in returns against $9 million in sales — is notably grim since the company had raised $200 million from Silicon Valley execs, the report noted.

    https://img.particlenews.com/image.php?url=2UhFil_0usuTSYs00
    Humane’s AI Pin is being returned faster than the product can be sold, according to a report. Bloomberg via Getty Images

    Months ago upon release, the device, meant to be a camera-guided virtual assistant, had been panned heavily by reviewers .

    Cisco axing thousands of jobs in second round of layoffs amid shift to AI: report

    The Wall Street Journal’s Joanna Stern described the huge lapel accessories as “Your grandma’s heavy brooch designed by Iron Man’s stylist.”

    https://img.particlenews.com/image.php?url=4C8sdu_0usuTSYs00
    What was meant to be a piece of groundbreaking technology is a consumer lemon, customers say of Humane’s AI Pin. Bloomberg via Getty Images

    “What did I do to deserve this? The error messages. The delayed response times. The always-dead batteries,” she continued. “My 2-year-old heard the Humane Pin say ‘Input passcode’ so many times he started running around the house yelling it.”

    In its own review, The Verge stated point-blank in a headline : “There’s only one problem: it just doesn’t work.”

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    “We knew we were at the starting line, not the finish line” when the AI Pin launched, spokesperson Zoz Cuccias told the outlet, adding that software updates were made to “address user feedback.”

    Regarding the report about sales, Cuccias said, “We do not comment on financial data, and will refer it to our legal counsel.”

    https://img.particlenews.com/image.php?url=2ti8Rt_0usuTSYs00
    The Pin is being returned in droves. Bloomberg via Getty Images

    The company’s leadership, reported to be in flux by The Verge, also appears to have missed early warning signs reported by product testers.

    Users called it both “disorienting” and “frustrating” and griped that it worked nothing like seen in a corporate demonstration video.

    Feedback like that “ripped through the company like a bullet,” per the outlet.

    For the latest in lifestyle, top headlines, breaking news and more, visit nypost.com/lifestyle/

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