Open in App
  • Local
  • U.S.
  • Election
  • Politics
  • Crime
  • Sports
  • Lifestyle
  • Education
  • Real Estate
  • Newsletter
  • New York Post

    Spirit Airlines gate agent has meltdown on passengers waiting for delayed flight: ‘Everyone’s gonna shut up!’

    By Richard Pollina,

    3 hours ago

    https://img.particlenews.com/image.php?url=3C46mT_0uVT6ass00

    An enraged Spirit Airlines gate agent was caught on video yelling at disgruntled passengers to “shut up” as they became agitated after waiting hours to board their delayed flight.

    The heated exchange happened at Hollywood Burbank Airport in California when passengers waiting to board a morning flight that had been delayed for over eight hours began questioning the holdup, according to Inside Edition .

    The Spirit employees became overwhelmed when a different group of passengers arrived at the gate for their flight and joined in the mayhem.

    https://img.particlenews.com/image.php?url=0jD2Ly_0uVT6ass00
    An enraged Spirit Airlines gate agent was caught on video yelling at disgruntled passengers to “shut up” as they became agitated after waiting hours to board their delayed flight. Kevin Eis / Inside Edition

    “Please, be quiet so I can think of what’s going on. I don’t even know what aircraft’s here because everybody’s screaming numbers,” one agent, wearing an orange shirt and reflective vest, sternly announces over the intercom to anxious passengers.

    “You guys won’t give me a minute. Please give me a minute!”

    The 5 states with the best and worst airplane etiquette in the US

    The clip then jumps to a second agent, wearing a black shirt and reflective vest, clenching her fist and screaming at the anxious passengers.

    “Can I have everybody’s attention right now!?” the ticked-off agent shouts at the crowd without using the intercom. “Do you all wanna get on this flight or not?”

    “Yes, we do, girl!” a passenger yells back from the gaggle of disgruntled fliers.

    “All right! So, everyone’s gonna shut up, and we’re gonna say this once, and we’re only gonna say it again because we’re frustrated as hell,” she proclaimed to the travelers in the heated interaction recorded by a nearby passenger, Kevin Eis.

    Which airlines have the most legroom — and which are the most cramped?

    https://img.particlenews.com/image.php?url=4g4WJ9_0uVT6ass00
    The second agent was seen clenching her fist and screaming at the anxious passengers. Kevin Eis / Inside Edition

    As Eis leans his camera in to record the agent blowing her top, the first Spirit Airlines gate agent tells him she can “remove him off” the flight.

    Eis, who was boarding another flight to Las Vegas when he recorded the outburst, was left in shock.

    “Oh my God, it was the most chaotic thing that has ever happened to me at an airport,” he told Inside Edition.

    https://img.particlenews.com/image.php?url=2GojQV_0uVT6ass00
    As Eis leans his camera in to record the agent blowing her top, the first Spirit Airlines gate agent tells him she can “remove him off” the flight. Kevin Eis / Inside Edition

    CLICK HERE TO SIGN UP FOR OUR MORNING REPORT NEWSLETTER

    Eis claims that the second agent heard telling travelers to “shut up” initially came over to help assist the first agent and calm down the passengers but quickly lost her cool.

    “We apologize to our guests for this experience, which does not reflect Spirit’s high standards for guest services,” Spirit Airlines said in a statement to Inside Edition.

    The airline also shared that the two agents have been suspended following their outburst at their customers.

    https://img.particlenews.com/image.php?url=2X5h5B_0uVT6ass00
    Spirit Airlines shared that the two agents in the video have been suspended. Getty Images

    “I hope these people learn their lesson,” Eis shared.

    This isn’t the first time things have gotten chaotic at a Spirit Airlines gate.

    In May, a dispute at a Spirit Airlines ticket counter at Baltimore Washington International Airport erupted into a violent brawl involving five men, leaving one with minor injuries.

    For top headlines, breaking news and more, visit nypost.com.

    Expand All
    Comments / 0
    Add a Comment
    YOU MAY ALSO LIKE
    Most Popular newsMost Popular

    Comments / 0