Family alleges home attendant assaulted 95-year-old grandmother

HARLEM, Manhattan (PIX11) – The family of a 95-year-old woman alleges a home attendant abused their beloved grandmother.

PIX11 News reached out to the NYPD, which confirmed the victim had been assaulted in her Harlem home. The victim’s granddaughters, Michelle and Tiffany Mitchell, spoke with PIX11 News on Saturday about the alleged abuse.

The grandmother suffered injuries to her head and right shoulder around 3 p.m. on July 21, police said.

“I was traveling on the Amtrak to Maryland,” said Michelle Mitchell. “My grandmother accidentally didn’t hang up the phone, and I heard the home attendant screaming in the background.”

Michelle said she called her sister, Tiffany, who called the home attendant to ask what was happening.

According to the family, the home attendant allegedly said she was trying to change the bedsheets, but the grandmother would not let her. Tiffany said she asked the home attendant not to yell at her grandmother and to call should further issues arise.

Sometime later, the family said the grandmother called back, and the home attendant was screaming in the background. The family said they looked at their Ring camera, which provides surveillance footage, and it showed the home attendant assaulting their grandmother.

The sisters called 911 but said officers went to the wrong address. By the time officers responded to the victim’s address on Adam Clayton Powell Boulevard, the attendant had left.

The grandmother was rushed to Mount Sinai Beth Isreal Hospital, where she received treatment for her injuries. Police said she is expected to recover.

Her family said the attack has taken an emotional toll on their grandmother, with their loved one now battling PTSD and anxiety.

“If we didn’t have those cameras there, who knows what could’ve happened,” Michelle Mitchell said.

The family also expressed their disappointment, stating that Medflyt at Home, the company where the home attendant allegedly worked, showed no concern for their grandmother’s well-being.

No arrests have been made, police said.

PIX11 News attempted to contact Medflyt at Home, but the company could not immediately be reached for comment.

Matthew Euzarraga is a multimedia journalist from El Paso, Texas. He has covered local news and LGBTQIA topics in the New York City Metro area since 2021. He joined the PIX11 Digital team in 2023. You can see more of his work here .

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