Flight canceled in Pennsylvania? You can now file a complaint with the state

A new online form from the Attorney General allows Pa. travelers to file complaints over their flights.

HARRISBURG, Pa. (WTAJ) — Attorney General Michelle Henry announced a new complaint form for Pennsylvanians who encounter hardships with airline travel.

The form is available online and is a response to an uptick in nationwide consumer complaints regarding air travel. Consumers may file complaints whether they purchased the tickets directly or through an agent or third party. Residents of Pa. or those who faced issues in Pa. are eligible to use the new form.

“It is no longer a secret that Pennsylvanians and consumers across the country are finding less and less convenience when traveling by air,” Attorney General Henry said. “This form makes it easier for travelers who encounter problems to file a complaint, and is part of an ongoing initiative with federal partners to hold airlines and agents accountable when they mistreat consumers.”

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The forms requires information, such as ticket number, flight itinerary, flight date, ticket date purchase, ticket price, and form of payment. The forms also require specifics on what issues were encountered by the traveler. This information will be useful when reviewing and resolving complaints.

For access to the form, click here .

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