Agents Showcase Expertise as Real Estate Rules Shift: How They're Adding Value Beyond the Sale

Photo byRealtor.com

As the real estate industry braces for transformative practice changes taking effect August 17, agents are stepping up to highlight their true value. With new rules redefining how commissions are handled, two real estate professionals exemplify the power of going beyond traditional roles to serve their clients.

Dallison Veach, broker-owner of Veach Realty Group in Springfield, VA, has earned her stripes through extraordinary dedication. When Mckenzie Cockayne, a client and friend, faced a challenging long-distance move, Veach and her family loaded Cockayne’s belongings into a van and relocated her within a single day. Their relationship, forged over years of real estate transactions, reflects a blend of professional acumen and personal connection.

Cockayne’s journey to homeownership underscores Veach’s commitment. Despite initial setbacks with a VA loan due to a technicality, Veach swiftly secured an alternative FHA loan, only to face further obstacles. Undeterred, she pivoted to a conventional loan and secured a $15,000 grant for closing costs. “Dallison’s vigilance and deep knowledge of financing options were invaluable,” Cockayne says. Veach’s proactive approach exemplifies how agents can leverage their network and expertise to resolve complex issues, demonstrating true value in an evolving market.

Meanwhile, David Kent of Charleston Home in Mt. Pleasant, SC, showcases how in-depth knowledge and patient guidance can transform a client’s experience. For Patrick Key, a first-time buyer overwhelmed by the process, Kent became both educator and advocate. From identifying potential problems in homes to explaining the nuances of contracts, Kent’s background in construction management provided Key with crucial insights. His methodical approach ensured that Key and his fiancé, who sought a new home before their wedding, made informed decisions and avoided costly pitfalls.

Kent’s focus on education and transparent communication highlights a key strategy for navigating today’s competitive market. “It’s about making the process as smooth as possible and ensuring clients are prepared for every step,” Kent notes. His expertise prevented potential disasters and helped Key find a home requiring minimal repairs—a testament to the value of experienced guidance.

As real estate practices evolve, these professionals demonstrate how agents can add meaningful value through expertise, dedication, and personalized service, reinforcing the essence of their role in a shifting landscape.