Delaware Restaurant Association hosting Hospitality Ambassador Boot Camp

DOVER — The Delaware Restaurant Association will host Hospitality Ambassador Boot Camp for the local hospitality workforce June 3 at King’s Creek Country Club in Rehoboth Beach.

Tickets are $49 and include breakfast, lunch, giveaways, and customized Hospitality Ambassador certification.

The Delaware Restaurant Association created and hosted the inaugural event in 2023, designed to elevate customer service within the hospitality industry. Attendees are branded “Ambassadors” and receive customized certifications and tools to take back to their locations throughout Delaware.

Sessions at the bootcamp include panel discussions, breakout tracks specific to managers and workforce, and a keynote address by returning speaker Khalilah Olokunloa. Her keynote is titled “ The Pre-Shift – What Happens Before Determines What Happens Next.”

Ms. Khalilah, a national speaker, published author, and human resources impact architect, has been featured in/on Forbes, Good Morning America, Dr. Oz for her expertise on workplace diversity, culture strategy, inclusion and second chance hiring .

Other sessions will provide engaging content on social media engagement and influencing, and practical how-to's for team engagement, motivation and creative solutions for beating the dreaded “August-itis” slump faced by many hospitality workers during the end of the busy summer season.

The event also includes Sexual Harassment Prevention training, a mandatory training for Delaware businesses with more than 50 employees.

The Delaware Restaurant Association welcomes The Delaware Division of Small Business and Delaware Tourism Office as partners of this event, which is open to all in the state who work in hospitality, from restaurants to hotels, catering companies, tourism agencies and more.

For more information, visit delawarerestaurant.org/hospitality-ambassador-bootcamp.html .