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New York Post
NY mom horrified to find 4-year-old daughter’s Burger King meal splattered with blood, fast food chain ‘deeply upset and concerned’
By Angela Barbuti,
2024-07-27
A New York mother was horrified to discover the Burger King kids’ meal she ordered for her daughter was splattered with blood.
Tiffany Floyd took her 4-year-old to the fast food drive-through in Getzville, NY, at around 12 p.m. Friday, and was shocked when she saw their meal covered in red liquid.
“All I heard was, ‘Mom, I don’t want ketchup,’ so I grabbed her bag, thinking that they messed up our order again, and I looked and there was just blood all over her hamburger, all over the wrapper. I looked inside the bag, there’s blood on her toys, everything,” Floyd, who lives in Sanborn, about 30 minutes north of Buffalo, told The Post.
“So I instantly told her to spit out her food. She did have fries and a bit of her hamburger. And then I looked at my meal, and there was blood on mine too.”
Tiffany Floyd was horrified when she saw her daughter’s Burger King order covered in blood. Courtesy of Tiffany Watson “There was just blood all over her hamburger, all over the wrapper. I looked inside the bag, there’s blood on her toys, everything,” Floyd told The Post. Courtesy of Tiffany Watson
Floyd immediately called the establishment — and claims the manager, Dan, “did inform me that a cook had cut his hand and he was bleeding,” she said.
“And that he was so sorry, and if I came back, he would refund me.”
She also called her daughter’s pediatrician, who said she would have to wait 30 days to get her little one’s blood tested to see if she contracted any disease.
“And then get her blood work done every so often for a year to see if something comes up,” she added.
The manager wouldn’t tell her who the injured employee was.
“If they just make him go and get tested, my daughter would not have to get pricked,” she said.
The manager of the Burger King, located in Getzville, NY, told Floyd that a cook had cut his hand. Google Maps
Floyd also contacted her local health inspector at the Niagara County Department of Health to file a report, and “he spoke to the same manager, who said, ‘I did have somebody cut their finger, but they didn’t think they were bleeding that bad,'” she recalled.
The Niagara County Department of Health did not immediately respond to requests for comment.
On Friday, Floyd contacted Burger King’s corporate office via its website and heard back on Saturday afternoon from a representative from the company who said they would pay for her daughter’s medical expenses.
“We did tell Burger King that medical expenses was not enough,” Floyd said.
“And how my daughter has not eaten since this and my anxiety is through the roof and what if my daughter needs professional help from this.”
The company said it was “deeply upset and concerned to learn of this incident.”
“We were deeply upset and concerned to learn of this incident. We have been in contact with the Guest and are working with her to resolve this incident. This incident was the result of a team member in the restaurant who injured his finger, and upon noticing immediately stepped away. We closed the restaurant to retrain all the team members and hired an external company to complete a deep cleaning,” the company said in a statement. “We expect the restaurant to re-open Monday and are fully paying team members for any lost shifts during this temporary shut down.”
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