MassDOT extends customer survey deadline

BOSTON, Mass. (WWLP)– The Massachusetts Department of Transportation (MassDOT) has been asking for input from residents about what they’d like to see in the state’s 18 service plaza properties.

MassDOT has issued a survey for information on what amenities and services they want when traveling on Massachusetts highways. The consumer survey results will help inform a Request for Proposals (RFP) for the long-term lease and operation of the 18 service plazas. To take the survey, please follow this link: Consumer Survey .

Among the 18 service plazas included in this consumer survey are all 11 of the plazas located along the MassPike (I-90) as well as the three plaza locations located along I-95/Route 128, the Newton southbound and Lexington northbound plazas in Middlesex County and the Beverly northbound plaza located in Essex County. The remaining four service plazas included in the consumer survey, are located along the South Coast and Cape, including the Bridgewater northbound and southbound along Route 24 and the Plymouth plaza along Route 3 in Plymouth County; and the Barnstable plaza along Route 6 in Barnstable County.

The deadline to complete the survey is July 7, 2024.

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